Effective Date: 25th November 2024

The term “our services” refers to the services we provide through our website, homiecreative.com, and other creative offerings, including video production, design, photography, consulting, and associated platforms. If you use our services, we will refer to you using the terms “user,” “visitor,” “you,” “your,” and “yours” in this policy.

We respect the privacy rights of our visitors and recognize the importance of protecting the information collected about them. This privacy policy explains how we collect, store, and use the personal information that you provide to us, as part of our commitment to your privacy and security.

1. How This Information May Be Used

Whenever you provide us with your personal information, we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the forms you complete, in any relevant terms and conditions, or on pages or emails linked to the data entry forms.

2. Social Networks

If you follow or interact with us on third-party social media platforms such as Facebook, Instagram, or LinkedIn, the information you provide there will be subject to both the third party’s privacy policy and this privacy policy.

We use Meta advertising platforms, including Facebook and Instagram, to promote our services and generate leads. This includes using Meta Pixel to collect data about interactions with our ads and website.

3. Your Account and Submissions

When you submit information via forms on homiecreative.com, such as inquiries or service requests, we collect and store this information securely for internal use. We do not sell your details or amend your information without your prior consent.

If you register or create an account with us, you acknowledge and accept the relevant privacy statements for those activities.

4. Tracking How Our Website Is Used

We collect, and may use third parties to collect, information about visitors to homiecreative.com. For example, tools like Google Analytics and Meta Pixel allow us to track how users engage with our website and ad campaigns.

This helps us improve our services, analyze website performance, and better understand user preferences. We may share anonymized statistics with trusted third parties, but this will not include details that identify you personally.

5. Customization of Services and Advert Targeting

We may use the information you provide and data collected through cookies to build a profile of your interests. This allows us to:

• Ensure marketing communications and services are relevant to your interests.

• Target ads on platforms like Facebook and Instagram that align with your preferences.

We may use remarketing capabilities, such as Meta’s tools, to re-engage visitors who have previously interacted with our website or ads. These ads may appear on Meta’s platforms or other websites within their display network.

6. Advertising Reporting Features

We use cookies and data collected via tools like Google Analytics and Meta Pixel to create audience insights and track the effectiveness of our marketing campaigns. This includes:

• Audience demographics and interest reporting.

• Campaign performance reporting to refine future marketing initiatives.

This data is used exclusively by HoMie Creative to improve our services and advertising strategies.

7. Marketing Opt-In and Opt-Out Provision

We offer you the chance to receive updates about HoMie Creative services, events, and promotions. These updates may be shared via email or social media channels, depending on your preferences.

You can opt out of receiving marketing communications at any time by:

• Following the "unsubscribe" link in any email communication.

• Contacting us directly at creative@homie.com.au.

8. Joining Our Mailing List

When you join the HoMie Creative mailing list, you consent to receive updates, promotional material, and special invitations. With your permission, we may also use your preferences or past interactions to personalize our communications.

Your information will be stored securely and only accessed by authorized personnel. We will never share your details with third parties external to HoMie Creative without your consent.

9. Use and Disclosure of Information

We only use personal information for the purpose for which it was collected, or for purposes directly related to one of our services. We will not share your personal information with other entities or bodies unless:

• You have consented.

• It is required by law.

• It is necessary to prevent or lessen a serious threat to someone’s health or safety.

10. Complaints Handling

If you have any concerns or believe there has been a breach of your privacy, please contact us at creative@homie.com.au.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

• Address: GPO Box 5218, Sydney NSW 2001

• Email: enquiries@oaic.gov.au

• Phone: 1300 363 992

11. Online Security

We are committed to keeping your information secure. Interactions on homiecreative.com are protected by industry-standard encryption technologies.

If you have any questions about our security practices, please contact us at creative@homie.com.au.